Earlier this year Namco began delisting the original Soulcalibur and Soulcalibur II HD Online on Xbox 360 and PlayStation 3 in North America and Japan. At the time people took to Amazon and online retailers to try a download code and found that the original Soulcalibur was inaccessible. Money wasted on invalid codes, they turned to Namco and Xbox support channels with the Xbox team coming through on an update just today.
Eden Marie, lead engineer at Xbox, had been gathering reports about the issue since it began and earlier this morning tweeted out a surprising update:
Hey all, I’m told a backend configuration issue is fixed and any previously purchased digital tokens for the first Soulcalibur game can now be redeemed. Like all 360 tokens, they’ll have to be redeemed on a console (360, One, or Series X|S), but let me know if this works for you!@neonepiphany Tweet
Marie followed up later in the day to confirm that earlier issues specifically relating to users in Canada “and possibly Mexico” had also been resolved.
Unfortunately, it doesn’t mean the game is relisted but at least until the supply of codes runs out you can once again grab the game from Amazon. Do note as Marie and Wario64 have pointed out, you’ll need to redeem the code on an Xbox console, not through the web or app.
Thanks to everyone who pointed out the news today!