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Epic Games announces the end for Paragon, offers full refunds

Epic Games announced on January 25th, 2018 that they would be shutting down Paragon, their free-to-play MOBA title for PC and PlayStation 4, on April 26th. In consolation, Epic will also be offering full refunds for any purchase in the game, made by any player, on any platform. The game’s website has been replaced with the official statement which follows:

Hey Everyone,

It’s with heavy hearts we’ve decided to close down Paragon.

We truly appreciate everything you’ve put into Paragon. We received many passionate ideas for where to take the game; the outpouring of thoughtful suggestions is another testament to this incredible community.

After careful consideration, and many difficult internal debates, we feel there isn’t a clear path for us to grow Paragon into a MOBA that retains enough players to be sustainable.

We didn’t execute well enough to deliver on the promise of Paragon. We have failed you — despite the team’s incredibly hard work — and we’re sorry.

To try to make this right, Epic is offering a full refund to every Paragon player for every purchase on any platform. This refund will come directly from Epic rather than your platform provider.

To request your refund, follow these steps:

If you’re not playing on PC, link your Epic account (create one if necessary).
If you play on PC, or have already linked your Epic account, you can request your refund here.
We’ll continue operating Paragon servers until April 26, 2018. As the player population continues to  decrease, matchmaking times and quality will further degrade.

Thank you for joining us on this journey and for your dedication to Paragon.

The game’s PlayStation Store page has not yet been updated to reflect the decision but all add-on purchases have been removed. All that remains alongside the game are a handful of free downloadable videos, avatar icons, and themes. As of this post it is currently available to download for free by anyone interested in the waning months of the game’s existence.

Paragon originally launched in Early Access/Beta form in 2016 with the goal of developing the game based on input from an active playerbase. It’s one reason why the messaging about the game’s demise rings of disappointment and why Epic is offering such all-encompassing refunds on purchases. They also have a much bigger thing going with Fortnite and its surprisingly popular Battle Royale expansion.

The date has been added to the Watch List calendar and I’ll have a page up soon with the full details.