The team at Appirits announced on August 2nd that after irreparable issues were encountered with their recent release of Kemono Friends 3 on PlayStation 4 and 5, the game has been discontinued. Launched on June 6th exclusively in Japan, the game was put on indefinite hold on June 16th as players were unable to log into the game.
Thank you for always using “Kemono Friends 3”. We apologize for the delay in contacting you again. We have continued to deal with the problems that have occurred on the management side, We have come to the conclusion that solving the problem is extremely difficult and that the solution is not realistic.
As a result of considering the above situation, we have come to the conclusion that it is difficult to continue providing the PlayStation®4 version of the service. We have decided to terminate the service on this platform.
In spite of causing great inconvenience and concern over a long period of time, we sincerely apologize that the results did not meet your expectations. In addition, we sincerely apologize for not being able to meet the expectations of customers who were looking forward to the development on the new platform. We sincerely apologize.
In addition, regarding items purchased in PlayStation®4 version Kemono Friends 3, we will refund the full amount you paid, regardless of the consumption of glitter (paid) or items, and the remaining number.
We are very sorry for the inconvenience, but we need to receive the information necessary for the refund procedure, so we are planning to prepare a separate refund form later.
Regarding the detailed schedule and contents of the future, such as refund correspondence and its implementation, We will contact you again in the announcement. We apologize for the inconvenience, but we kindly ask for your patience.
Once again, we apologize for the inconvenience caused.
Appirits Post – August 02, 2022 (Google Translate)
While cut short on PlayStation 4, Kemono Friends 3 has remained available on iOS and Android in Japan since 2019. A PC version is also available from DMM Games.